
"Should we be on Google or Facebook?" is one of the most common questions we hear from small business owners.
The honest answer is that they are not competing for the same job. Google Ads and Meta ads (Facebook and Instagram) reach people at different moments, with different intent. Once you see that difference, the decision about where to spend first usually becomes clear.
Google Ads capture existing demand. Someone types "furnace repair Bloomington" or "commercial cleaning Minneapolis" because they need it now. Your ad shows up at the moment of need.
Meta ads create demand and build familiarity. People on Facebook and Instagram are not searching for you. They are scrolling. Your ad interrupts with something interesting enough to stop the thumb: a great project photo, a short video, an offer, a story.
Neither is better. They fit different products, budgets, and stages.
Start with Google if most of these are true:
For many Minnesota home service and professional service businesses, Google is the right first dollar. Our post on Google Ads management for small businesses covers how to set it up well.
Start with Meta if most of these are true:

Once the first channel is working, the two often work best together.
Retargeting closes the gap. Most website visitors do not call on their first visit. Meta retargeting ads can follow up with people who visited your site, reminding them of your offer or showing reviews and project photos. Meta's help center explains how website custom audiences are built from visitors tracked by the Meta Pixel.
Meta builds the brand that makes Google cheaper. When people have seen your business in their feed, they are more likely to recognize and click your name in search results.
Seasonality. In Minnesota, demand for many services swings with the weather. Meta can build awareness ahead of the busy season, while Google captures demand when it peaks. Our post on marketing through the Minnesota slow season goes deeper.
On Google:
On Meta:
If you are starting from zero, this sequence works for a lot of local businesses:
If you sell something visual or brand new, flip the order and lead with Meta.
Whatever platform you choose, decide in advance what success means. For most small businesses that is leads and booked jobs, not impressions.
If you are getting leads but not customers, the issue may be follow up rather than the ads themselves. We wrote about that in Why Your Ads Are Generating Leads But Not Booked Jobs.
Neither is better across the board. Google Ads work best when people already search for your service and are ready to buy. Facebook and Instagram ads work best for visual products, building awareness, and retargeting website visitors. Many small businesses start with one and add the other.
Enough to test a few audiences and creatives long enough to learn what works. Start with a modest budget focused on one offer and one audience, then scale what produces leads. Your total marketing budget should guide the split. Our marketing budget framework can help.
Retargeting shows ads to people who have already interacted with your business, such as visiting your website or watching your videos. Because these people already know you, retargeting often produces leads at a lower cost than reaching new audiences.
Yes, and many businesses should once one channel is working. Google captures people searching now, while Meta builds awareness and retargets visitors who did not convert on their first visit.
We run Google and Meta ads for businesses across Minnesota. Reach out and we will look at your market, your offer, and your budget and recommend where your first dollar should go.
Let's build a plan that fits your market, your goals, and your next stage of growth.
Let's Talk Growth